Drive revenue growth, gain market share and reduce operating costs with PCXCOM. Our advanced call centre and business technology with OmniChannel capability delivers quantum shifts in productivity, customer contact rates and engagement – via a fully blended, Inbound Contact Management (ACD & IVR) and Outbound Predictive Dialler environment. Moreover, improve profitability through cost efficient and relevant communication across multiple channels ie; Voice, SMS, Email, Speech, Instant Messaging, Social Media, and the Web.
Respond to sales opportunities with immediacy, and ahead of your competitors with PCXCOM advanced call centre technology. Moreover, drive revenue performance through high activity, end-to-end customer engagement throughout the sales process. Experience quantum shifts in productivity via a highly sophisticated, and fully blended, Inbound Contact Management (ACD & IVR) and Outbound Predictive Dialler environment. Importantly, also deliver a consistent and potent sales pitch across multiple communication channels with PCXCOM.
Deliver highly responsive customer service with quality engagement via the multi-channels capability of the PCXCOM OmniChannel communications platform ie; Voice, SMS, Email, Speech, Instant Messaging, Social Media, and the Web. Cross-sell and up-sell to your client base, and importantly, communicate with greater relevance, efficiency and operational effectiveness across the range of PCXCOM Call Centre and Business products and services - available as; Contact Centre as a Service (CCaaS), Cloud services and On-Premise systems.
Technology for an environment of continuous change.
Gain an Unfair Advantage with PCXCOM.
Here’s 10 Reasons to Engage with us:
- Competitive Advantage: Drive & Improve Business Performance
- Continuous Software Upgrades: Contemporary Technology
- Future-Proof Technology: No More Expensive Upgrades
- Flexible: Cloud | On-Premise | Hybrid Technology
- Scalable: Technology for Business Day Requirements
- Reliable: Mutually Rewarding Business & Technical Relationships
- Responsive: Local Technical Support Desk
- Robust: Suitable for Large Scale & Business Critical Operations
- Cost Effective: Bundled Price Models
- Proprietary Software: Locally based Senior ICT Staff